Software for restaurants
The operating system for restaurants.
Reservations, floor, orders, kitchen, payments and HACCP checks on one platform. For a single venue or a multi-site group.
30-day free trial. No card required.
- Multi-site
- One account for every venue in the group, with role-based permissions.
- Real time
- Floor, kitchen and management work on the same data.
- Data in Europe
- Hosted in the European Union, in line with the GDPR.
- 30-day trial
- Free, no credit card required.
The back office
Live service, in a single view
Reservations, arrivals, tables and open tasks: what service needs, ordered by priority.
Today
Needs attention
Reservations to confirm1
Ingredients below reorder level2
Reservations
18
Expected covers
64
Arrived covers
22
34%
To confirm
1
Upcoming arrivals
| 19:30 | Giulia Ferri | 2 | Seated |
| 20:00 | Marco Bianchi | 4 | Confirmed |
| 20:15 | Elena Conti | 6 | Confirmed |
| 20:30 | Luca Moretti | 2 | To confirm |
| 21:00 | Sara Galli | 3 | Confirmed |
The TAVIVA back office with sample data.
Platform
One platform, every department
Start with reservations and switch on other modules when you need them. Every module shows its own status.
Bookings and guests
Reservations
Booking engine with real-time availability, configurable rules and zero double bookings.
Floor and tables
Visual floor editor, tables, combinations and real-time status.
Guests
Restaurant CRM: profiles, preferences, visit history and consents.
MarketingPlanned
Campaigns, segments, loyalty and gift cards, respecting consent.
Operations
Menu
Menus, variants, allergens and a public QR-code menu.
Orders
Table, takeaway and QR orders, synced with kitchen and till.
Kitchen
Kitchen display by station, with timers and priorities.
Payments
Table bills, splits, deposits and payment provider integration.
Inventory
Ingredients, recipes, stock, suppliers and food cost.
Staff
Shifts, attendance, checklists and HACCP records.
Intelligence
Voice AIIn development
AI phone assistant that answers, checks availability and books.
Business intelligenceIn development
Dashboards and reports on bookings, floor, sales and costs.
AIPlanned
Specialised assistants for management, kitchen, inventory and marketing.
HACCP MonitorIn development
Automatic temperature monitoring for fridges, freezers and cold rooms, with alerts and the HACCP log.
Every department, the same data
Management, front of house and kitchen work on dedicated interfaces, connected in real time.
Voice AI
In developmentAI phone answering
The TAVIVA phone assistant uses the same availability engine as your staff: it never promises a table that doesn't exist.
- Always states it is an AI assistant
- Transfers the call to staff when needed
- Recordings and transcripts only if you enable them
- Costs and minutes under control, per restaurant
How it works
From phone call to table, with no manual steps
This is how the TAVIVA phone assistant will work.
- 01
The guest calls
The call reaches the restaurant's number, even at peak time.
- 02
The AI agent answers
It introduces itself as a virtual assistant and understands the request naturally.
- 03
It checks availability
It queries the booking engine: no invented answers.
- 04
It creates the booking
It confirms only after the system has recorded the reservation.
- 05
The restaurant is updated
The booking appears instantly on the floor and in the dashboard.
Why TAVIVA
Why TAVIVA
Fewer missed calls
Requests come in even when staff are busy on the floor.
Organised bookings
One agenda for phone, website, widget and staff, with no double assignments.
Fewer mistakes
Capacity, duration and table-reset rules applied automatically.
Operational control
The status of every table and booking, in real time.
Know your guests
Preferences and visit history at hand for whoever welcomes them.
Centralised data
One platform for every location, with role-based permissions.
Security
Secure by design
Every restaurant is isolated, every access is verified, every sensitive action is logged.
How we protect data- Data hosted in Europe
- Central sign-in with the OpenID Connect standard
- Granular role-based permissions
- Built on GDPR principles
Ready to see TAVIVA at work?
Book a 30-minute demo with our team or try the online booking of the demo restaurant right now.